Industry-leading tech repair sets up shop in St. Catharines

uBreakiFix employee Jose Conde and co-owner Farid Pirani at the new St. Catharines location. Photo submitted

An industry-leading tech repair brand has come to St. Catharines recently as a uBreakiFix has opened it’s doors in Ridley Heights. The uBreakiFix store is the first of the brand in the Niagara Region, servicing St. Catharines and Thorold.

“uBreakiFix services anything with a power button, including smartphones, game consoles, tablets, computers, drones, hoverboards, and everything in between,” a press release from see spark go media relations company said. “To date, uBreakiFix has completed more than 6.3 million repairs. While common fixes include cracked screens, software issues, and camera issues, the brand offers support for most technical problems on any electronic device, regardless of make or model.”

“Through strategic partnerships with leading technology companies, including Samsung and Google, uBreakiFix provides Samsung Galaxy customers and Google Pixel and Pixelbook customers with manufacturer-backed, same-day repair services using genuine parts. Through the partnership with Samsung, Galaxy owners can get in and out-of-warranty repairs at more than 350 locations nationwide, with most repairs completed in two hours or less,” the press release said.

With more than 520 locations open across the U.S. and Canada, they opened 130 stores in 2018 and plan to increase growth in 2019.

“uBreakiFix was founded in 2009 by millennial duo Justin Wetherill and David Reiff, who later partnered with Eddie Trujillo to transition their Internet-based brand to a brick and mortar model. By offering convenience, accessibility, and unparalleled customer service, uBreakiFix filled a gap in the repair marketplace and has since emerged as an industry leader in growth, service offerings, and authorized partnerships. In 2018, Wetherill was inducted into the Forbes Technology Council, and uBreakiFix earned a top spot on Entrepreneur’s Franchise 500® list, ranking #18 overall, #1 in the Electronics Repair category, and #1 on the Top New Franchises list,” the release said.

“At uBreakiFix, our goal is to take the hassle of a broken device and create the most positive, convenient experience possible for our customers,” Wetherill said in the release. “We are a customer service company first, and a tech repair company second. As we expand into St. Catharines, we look forward to becoming the trusted resource to keep consumers and businesses connected to the things and people who matter most.”

The St. Catharines location is owned by Farid Pirani and Mubarak Virani.

“I’ve been wanting to get involved in the technology industry for a while, and in researching opportunities within this sphere, uBreakiFix stood out,” Pirani said. “Not only do they have notable partnerships with Samsung, Google, and other industry giants, but they are also committed to putting people before profit. There is a tremendous need for high quality, affordable tech repair service in this area, and we’re excited to meet that need with uBreakiFix.”

The new uBreakiFixt location is at 295 Fourth Ave., Unit C3 in St. Catharines, phone number 905 682 7788. For more information and to view a service menu, visit https://ubreakifix.com/locations/St.Catharines.